Professional Experience

Tyler Technologies

Technical Services Support Specialist

2021 - 2022

• Troubleshot ~100 concurrent support cases; reviewed symptoms, resolved issues, and created documentation.
• Navigated and analyzed Tyler Technologies Munis Databases to solve client problems.
• Collaborated with first tier manager to organize support technicians and ensure adherence to internal processes.

Stone Coast Fund Services

Software Developer

2024 - Present

Hedge Fund Accountant

2022 - 2024

• Gather and analyze investment information utilizing Excel; consolidate data into monthly Net Asset Value Packet used by hedge fund managers and investors to inform decision-making.
• Reconcile daily trading activity to monitor potential fraud for hedge fund managing capital of $1.8 Billion.
• Manage client communication to ensure support for cash movements and provide relevant documentation.